All orders placed with Revolution Racing Team / ImportTrix (phone, fax,
mail, internet/web & e-mail) constitute the acknowledgement and acceptance
of all conditions listed below. All parts shall remain the property of
Revolution Racing Team / ImportTrix until paid for in full. ALL orders
shipped to a California Address must pay 8.5% California Sales Tax. This is
required by the California State Board of Equalization. In the event that an
order placed on the web does not calculate sales tax and the order is being
shipped to a California Address, Revolution Racing Team / ImportTrix will
calculate the sales tax when the order is processed. There will be no
notification made regarding the adjustment of the total amount of the order
reflecting sales tax. All prices, materials, design, color, contents
included with a product, and product specifications are subject to change
without notice. Some product images may be shown with optional items that
are sold separately.
Depending on the product(s) ordered
and the destination of the order, certain shipping services may not be
available.
Revolution Racing
Team / ImportTrix
reserves the right to change the method of shipping suited to the product(s)
ordered and the destination of the package(s). U.S.P.S. Priority Mail
Service is only available for customers with a P.O. Box or APO/FPO Address.
Revolution Racing Team / ImportTrix
will not ship any orders via U.S.P.S. Priority Mail Service to a Normal
Street Address. All Credit Card Orders can only be shipped to a
VERIFIED Billing Address. Credit Card Orders will not be shipped until
all information are verified and matched.
In
the event that our computer server/database encounters technical
difficulties which causes problems with our product pricing, shipping
calculations, or sales tax computations, Revolution Racing Team / ImportTrix
will correct all discrepancies at the time of processing. Customers will be
notified of any errors and will have the option to continue with the order
with corrected totals or to cancel the order. Revolution Racing Team /
ImportTrix will not be held responsible for any miscalculated totals due to
server errors.
All engine modification components, except those that are exempt, have been
designed and are intended for off-highway application. These components are
legal in California for racing vehicles only, which may never be used on
public roads and highways. Federal and many state laws prohibit the removal,
modification, or rendering inoperable of any device or element of design
affecting vehicle emission or safety in a vehicle used on public highways.
Violation of such laws may subject the owner or user to a fine or penalty.
Installation of this part may void the warranty coverage, if any, on your
vehicle. Vehicles modified by the use of performance parts may no longer be
lawfully used on public highways. Further, all engine parts, headlight
units, and electrical components are sold AS IS without any warranty and may
not be returned. User assumes all cost and risks associated with these and
other import items.
Return for exchange or refund will be allowed only within 10 calendar days
from the date of receipt. All authorized return merchandise must be unused
and in its original saleable packaging. No return or exchange on merchandise
that shows signs of having been installed, modified, mounted, scratched, or
defaced will be allowed. Revolution Racing Team / ImportTrix must receive
all Core Returns within 30 calendar days of the invoice date in order to
receive a full credit refund. RETURN AUTHORIZATION NUMBER must be
issued before any returns can be made. We will not accept any returns
without this number. Please write the number clearly on the outside of your
returning package and tag the item(s) inside with your name and R.A. Number.
Revolution Racing Team / ImportTrix must receive the return within 10
calendar days after the R.A. Number has been issued. The Return
Authorization Number does not imply a replacement or refund, but only that
we will inspect the merchandise based on your claim. Returns must be sent
freight prepaid and insured by you. A refund, exchange, or core return will
not be considered until all relevant items, hardware, and accessories have
been returned to Revolution Racing Team / ImportTrix. Original shipping and
handling charges are not refundable. All custom entry fees and duty
associated with any return or exchanges will be charged to the customer. A
photocopy of your invoice showing the invoice number must accompany your
return along with a written explanation and a contact telephone number where
we may be able to reach you. It is the responsibility of the
customer/installer to verify the correctness of size and application of all
parts before installation.
Shortage claims must be made within 5 working days of receipt date. All
claims for damaged merchandise must be made with the shipping carrier.
Please keep all shipping cartons and all packing materials for carrier
inspection. Revolution Racing Team / ImportTrix cannot initiate any claims
with the carrier. All approved refunds will be paid either by Company Check,
Credit Card Credit, or Account Credit, to be determined by Revolution Racing
Team / ImportTrix. A 35% handling fee will be assessed on all authorized
returns. All special orders (personalized/specially fitted) items must be
paid in full at the time of order. All special orders and custom orders will
be processed in the most timely and efficient manner possible; however,
Revolution Racing Team / ImportTrix will not be held responsible for delays
above and beyond its control. No cancellations, refunds, or exchanges on
special order items or custom order items. Any refused shipments sent back
to Revolution Racing Team / ImportTrix does not constitute the right to a
refund or credit. It is the customers responsibility to make all
arrangements with Revolution Racing Team / ImportTrix for refused shipments.
It is company policy to charge the customer all freight charges associated
with the shipment and a 35% restocking fee on all products shipped.
WARRANTY: No warranty whatsoever will be valid if the defect was caused by
customers abuse, negligence, or mishandling. All merchandise sold by
Revolution Racing Team / ImportTrix is only subject to manufacturers
warranty and conditions, if any, and is subject to submission to the
manufacturer for inspection and approval for repair or replacement of
merchandise. Customer, however, will be responsible for all shipping and
handling fees. No labor or inconvenience may be included in any warranty
claims. There is no warranty on lights, light bulbs, decals, electrical
parts, and engine parts. Check your state and local laws regarding the use
on any parts. In the event that legal proceedings are required to resolve
disputes or indifferences, all claims and filings must be made with the San
Francisco Municipal Court located in San Francisco, California. Revolution
Racing Team / ImportTrix Customers will acknowledge and agree to this
stipulation once the transaction has been made with Revolution Racing Team /
ImportTrix.
It
is the customers responsibility to retain any and all invoices for their
record and warranty claims.